RETURNS

Please select carefully. 

The guidelines given by our Returns Policy are in addition to other rights and remedies you may have as a consumer under the Australian Consumer Law (ACL).   

Should you require to return an item, please email us at: aceyaceyeboutique@gmail.com before returning any items. Contact must be made within 7 days of receiving your order, AceyAcey must approve your return via email, and the item is to be lodged at the post office for return within 7 days of AceyAcey's approval. Returns may be refused after this time or if the items show signs of wear and tear. Upon receiving your return you will be notified via email by Acey Acey. Worn, soiled, marked or torn return items will not be accepted. Return postage costs will be at your expense, unless the item(s) returned is faulty or not as ordered. If the item is faulty, not as ordered, postage will be incurred by Acey Acey. 

We ask that all items to be returned are returned to AceyAcey in unworn original condition with all original tags intact. All returns must be sent via Registered Post, Express Post is not necessary.

All items need to be returned in condition received. Tags still attached to the garment, unworn, no stains or marks and no damage to closures and seams. Every item purchased from AceyAcey goes through a thorough inspection, prior to being sent to the customer. This is to ensure there are no faults or damages with the item before being posted.

Please note all postage costs are the responsibility of the customer, including return and exchanges. For any items being returned for exchange, please ensure to include a return post satchel within your return. 

Finally, if terms and conditions of the items return is met, then AceyAcey will provide a refund via the means of a Money Back only option.

Sale Items

All sale items are final sale, sorry no refunds or exchanges. Sale items can not be exchanged unless they are faulty or incorrect. 

Thank you for shopping with AceyAcey.